Yellow Speed Racing coilovers

by **Apu** » Wed Oct 05, 2011 7:40 pm

Aren't Mania the distributors for Oz?

by **project.r.racing** » Thu Oct 06, 2011 6:48 pm

Apu wrote:Aren't Mania the distributors for Oz?

Yes - but when they dont return emails, Pms or provide you with the correct information about a product they sell, then you wanna go spend you hard earnt money elsewhere. Hence the original question.

by **Jace** » Thu Oct 06, 2011 8:04 pm

project.r.racing wrote:
Apu wrote:Aren't Mania the distributors for Oz?
Yes - but when they dont return emails, Pms or provide you with the correct information about a product they sell, then you wanna go spend you hard earnt money elsewhere. Hence the original question.

Not to mention the exorbitant prices on most other items.

I just saved about $350 by buying r-package lip spoilers from the US instead of mania.

by **chris d** » Fri Oct 07, 2011 3:59 pm

Whinging bastards.
They've always done their best for me.
Sometimes they are really busy, cut them some slack.
If you cut out the middle man, you can always save money. If that's OK with you, then do it, just don't whinge and give their business a bad name.

by **broady** » Fri Oct 07, 2011 4:17 pm

chris d wrote:Sometimes they are really busy, cut them some slack.

It's just business, don't take it so personally.

by **Apu** » Fri Oct 07, 2011 8:11 pm

chris d wrote:If you cut out the middle man, you can always save money. If that's OK with you, then do it.

Precisely. What happens when something goes wrong? You've got to sort out the warranty on your own, etc.

by **project.r.racing** » Sat Oct 08, 2011 9:13 am

chris d wrote:They've always done their best for me.
Sometimes they are really busy, cut them some slack.

Maybe done their best for you, but for me, not much effort.
Haven't recieved a return response seince 02 Sept. Were they reay busy all of September?

by **Suspense** » Sat Oct 08, 2011 10:44 am

Give them a call to follow up then, they're only human.

Website · by **Guran** » Sat Oct 08, 2011 1:39 pm

MX5 Mania have always been extremely helpful whenever I've PHONED them. :wink:

by **chris d** » Sat Oct 08, 2011 5:25 pm

Good point.
Imagine the size of their inbox, could stretch to pages, I don't know. They might have to wade through a lot of spam. No idea.
Give them a follow up call.
Perhaps forward your email again, with an update asking how they are going with the request/questions.
I'm sure they will rush back to fix the mistake of not getting back to you.
David and Simone are really nice people in my opinion, if that's any help to whether or not you try to get back in contact with them.

I'll pass on a story from a friend who worked as financial controller for a large company before he retired.
People, he found, responded differently to how they were contacted.
Some of his staff were really responsive to phone calls, but not so great to email.
Others were best with a face to face talk.
Others were best at email.
It was a little strange to him, but to get the best from his staff, he worked out how each staff member responded best and acted appropriately.

Point; perhaps they are not best at email, perhaps something else is at play, but with a lot of communication in your life, if one way doesn't work, perhaps try another and see how you go.

by **project.r.racing** » Sat Oct 08, 2011 7:16 pm

Thanks guys for the advice. Will try ringing them asap.

by **Jimi** » Sun Oct 09, 2011 12:25 am

Just another bit of advice with regard to the settings for street use after a week of driving on my set in an NA:

Raise the rear spring perches up approx 5mm on each side. I know this doesn't seem like much, but it is certainly enough in my case to keep the car off the bump stops at the rear on all but the biggest bumps - thus giving a much improved ride over the factory set up on the rears.

To go into detail, the coilovers have virtually no pre-load on the springs in the factory set up. I assume this is good for trackwork, but on the road I have noticed the bump stops are getting a pretty severe work out. By raising the spring perch a bit, and giving a little pre-load, there is now slightly more range of movement for suspension compression than extension - thereby keeping the car off the bump stops more.

Just don't overdo it. Too much pre load will not allow the wheel to drop sufficiently and the handling and ride will be dangerously affected, and don't touch the front perches. I know 5mm seems like bugger all, but it was enough in my case to transform the cars ride!

by **MX5 MANIA** » Tue Oct 11, 2011 3:30 pm

project.r.racing wrote:Thanks guys for the advice. Will try ringing them asap.

Hello, sorry about this mix up.. i have just sent you a PM..
Long story short - after recieving your PM i started an email to Yellowspeed to get some info on the questions asked but i must not have clicked send and it has been in my drafts folder since.. and the PM was buried with the rest of read messages.. i will be in touch with you shortly

Once again i apologise for the inconvenience.

On another note, as it is only Myself and Simone in the office most days there is sometimes a delay in responding to emails and PM's so if you need to get info or order something urgently just give us a buzz on 02 9482 3238.

Regards
Ajay

by **MX5 MANIA** » Tue Oct 11, 2011 3:45 pm

Not to mention the exorbitant prices on most other items.
I just saved about $350 by buying r-package lip spoilers from the US instead of mania.

Hey Jace,

Great to see you support Australian Business! .. We pay rent, wages, website fees, phone & internet bills and so on to offer a friendly hassle free service to our customers and also offer installation services & hints + tips to those installing parts themself. Thats why we have mark up on products!

Just send us an email if you want to enquire if we can get a better price on some items.. with almost 2000 products listed on our website the prices are not always up to date, we are a small business and sometimes there is just not enough hours in the day or staff on the desk to adjust pricing to the rise and fall of the Australian Dollar.

In relation to the lip spoilers we do not have an account with R-Speed (to be honest they never bothered replying to us 2 years ago when we enquired about being a distributor for their items in Australia) so our front and rear lip spoilers are obtained from I.L Motorsport in Germany.

Kind Regards
Ajay

by **devski** » Tue Oct 11, 2011 4:18 pm

MX5 MANIA wrote:
Hey Jace,

Great to see you support Australian Business! .. We pay rent, wages, website fees, phone & internet bills and so on to offer a friendly hassle free service to our customers and also offer installation services & hints + tips to those installing parts themself. Thats why we have mark up on products!

You forgot the part where you also sponsor the forum we post on!